When consumers ask When setting up frequently asked questions, just click on the corresponding answer content to immediately reply to the consumer, greatly saving you typing time! Step-by-step tutorial on how to use default messages: Step1: In the "Default Message" of chat settings, brands and merchants can "create" different default messages according to their own operational needs. 9bc7da89dd7bd4bf26a0bba7ef286e1b.jpg Step 2: In the one-on-one window with friends, just click "+" to display the default message you have set. After clicking the message you want to use, you can directly apply the message. cdc4d23eeac3c81324b5d2fc0064fd04.jpg *Each default message can be up to 1,000 characters, and an account can set up to 200 default messages. File formats are no longer limited, making communication with customers more convenient!
Any file format can be sent in one-on-one with the official account , allowing you to interact and communicate with consumers more conveniently! For example, in addition to general picture, video, and audio file types, merchants can also directly send product catalog file types such as Excel, PDF, or Word to friends through one-to-one chat, without having to bahrain mobile phone number list use personal LINE to add them. Only the consumer's friends can send text files. APP & PC version official account can switch between automatic reply and one-on-one chat mode For LINE official accounts, you can switch between one-to-one chat and automatic reply functions directly in the settings of the computer and APP management background by setting business hours. In this way, the automatic reply function will be turned on directly during off-duty hours.
When the editor is offline, customers can still feel that the service is uninterrupted. official accounts that brands and merchants must know! Share to Facebook What’s so special about a LINE certified official account? ! Today, we will fully analyze how certified official accounts use six major advantages to greatly increase the exposure of merchants and brands, add more friends, and create unlimited business opportunities. This article is a must-read! What is a certified official account? LINE official accounts can be divided into three types: "corporate official accounts, certified official accounts, and general official accounts". Certified official accounts are blue shields and must be reviewed by LINE official documents and confirmed to be a legitimate enterprise, merchant or organization. Become a certified official account with Blue Shield! 862da57a02e00192af21ddf0004d9b8e.png Verification account application steps 43974f08446aa9c2b98cbe41b690122d.png Before applying for certification, please confirm whether you already have an official LINE account Don’t have a general account yet: PC version.