Mobile service cloud ecommerce retail
Posted: Mon Jan 20, 2025 3:30 am
What tools do you want to use?
With a wide range of tools developed by CM.com, implementing conversational commerce is a breeze.
For example, Mobile Push offers a no-code solution for sending tailored push notifications within apps. This mobile notification tool improves CX by helping you personalize marketing communications based on a customer’s profile, location, order history… and much more.
When it comes to support conversations, our israel telegram number database Mobile Service Cloud customer service software provides a scripted chatbot that can respond quickly to simple FAQs. These interactions help streamline CX and happen within your customers’ favorite apps, allowing them to chat with you as if they were talking to a friend or family member.
If you routinely get more complex questions, Conversational AI Cloud may be a good investment. This AI-powered chatbot uses natural language processing (NLP) to:
acquire and process user input;
provide an appropriate response using friendly language for a more “human” customer experience.
Machine learning capabilities enable the conversational AI cloud to provide answers that only get better over time. It also provides insights into customer intent, which can be valuable for refining CX.
Our AI-powered chatbot solution can be rapidly deployed on any channel of your choice in just a few weeks. For example, online insurance company Onlia had their chatbot up and running in just 6 weeks.
With a wide range of tools developed by CM.com, implementing conversational commerce is a breeze.
For example, Mobile Push offers a no-code solution for sending tailored push notifications within apps. This mobile notification tool improves CX by helping you personalize marketing communications based on a customer’s profile, location, order history… and much more.
When it comes to support conversations, our israel telegram number database Mobile Service Cloud customer service software provides a scripted chatbot that can respond quickly to simple FAQs. These interactions help streamline CX and happen within your customers’ favorite apps, allowing them to chat with you as if they were talking to a friend or family member.
If you routinely get more complex questions, Conversational AI Cloud may be a good investment. This AI-powered chatbot uses natural language processing (NLP) to:
acquire and process user input;
provide an appropriate response using friendly language for a more “human” customer experience.
Machine learning capabilities enable the conversational AI cloud to provide answers that only get better over time. It also provides insights into customer intent, which can be valuable for refining CX.
Our AI-powered chatbot solution can be rapidly deployed on any channel of your choice in just a few weeks. For example, online insurance company Onlia had their chatbot up and running in just 6 weeks.