Make good use of the graphic menu function

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Dialogue business transformation 1: Integrate the store’s official LINE account through Omnichat, while meeting the need for integration and one-to-one service at the store
Stepping Stone cooperates with Omnichat to address the primary customer service needs. Through Omnichat's customer service solution, it effectively integrates the official LINE accounts of all stores in Taiwan. In addition to being able to uniformly send LINE push notifications to the headquarters to communicate various offers and activities; it also allows Each branch maintains the autonomy of LINE official account operations, allowing store staff to continue to guide customers to bind their store accounts.
When customers raise special needs or store greece email list questions on LINE, they can use the conversation transfer function of the Omnichat system to instantly assign the customer's questions and needs to the corresponding business person in charge, solving online and offline customer issues in a timely manner. Any questions.


Dialogue business transformation 2: to deepen the interaction between stores and customers with rich content, and complete the binding between customers and stores in each store.
Although the LINE official account graphic menu is a well-known feature of various brands, it often lacks further data tracking and analysis, resulting in it ultimately becoming a useless existence.
Omnichat provides main menu and sub-menu levels for graphic menus. In addition to customizing the rich layout of graphic menus, it can also effectively track clicks and performance through the background.