Tracking follow-up discussions and results
Posted: Tue Jan 07, 2025 8:30 am
Fortunately, Crescendo Labs has developed the "LINE Sharing Button" function to solve the pain point of LINE being unfavorable for quickly sharing native messages, allowing customers to share LINE graphic and text messages to LINE friends with one click, and multi-page messages can also be forwarded with one click. Friends who receive the shared message can share the second-hand original message in the same way.
4. Talking Parts (participation): actively respond to public opinions and participate in discussions
When consumers begin to actively discuss products or brands, brands should take advantage of the situation to increase discussion and even promote subsequent purchase conversions. If you are using Facebook or switzerland whatsapp phone number blogging platforms, you should keep track of consumers’ public messages, respond positively to negative comments or misunderstandings, and promote positive feedback.
If sharing is triggered by using the LINE official account, consumers may have many questions about brands and products, and they will ask or start discussions in the LINE official account. Brands should organize FAQs, make good use of automatic reply functions, and even use AI-enabled customer service response tools such as CAAC AI to maintain a good reputation.
Finally, brands should continue to track the discussion content of Talkers and the subsequent results of word-of-mouth marketing to optimize and propose the next word-of-mouth marketing proposal. The LINE sharing button function provided by Crescendo Labs can automatically track each customer's sharing, opening and click results of each message. You can even directly understand from the background which friends actively share information, and conduct further marketing communications with them.
4. Talking Parts (participation): actively respond to public opinions and participate in discussions
When consumers begin to actively discuss products or brands, brands should take advantage of the situation to increase discussion and even promote subsequent purchase conversions. If you are using Facebook or switzerland whatsapp phone number blogging platforms, you should keep track of consumers’ public messages, respond positively to negative comments or misunderstandings, and promote positive feedback.
If sharing is triggered by using the LINE official account, consumers may have many questions about brands and products, and they will ask or start discussions in the LINE official account. Brands should organize FAQs, make good use of automatic reply functions, and even use AI-enabled customer service response tools such as CAAC AI to maintain a good reputation.
Finally, brands should continue to track the discussion content of Talkers and the subsequent results of word-of-mouth marketing to optimize and propose the next word-of-mouth marketing proposal. The LINE sharing button function provided by Crescendo Labs can automatically track each customer's sharing, opening and click results of each message. You can even directly understand from the background which friends actively share information, and conduct further marketing communications with them.