Communication in the health sector

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The healthcare sector is a sector in its own right that affects all people around the world. Communications in this sector must be strategic and transparent because they put the health of human beings at stake. These communications can be multiple and exercised at different levels: patient-provider relationship, advice, recommendations, dissemination of information, appointment reminders, etc.

Modernization to change behaviors

Whatever your type of communication, you will bring a right to know and help these people by providing them with solutions.
In order to raise awareness among more and more people but also to maximize the impact of these communications, many institutions have implemented new communication strategies in line with the behaviors of their patients.

2016 has declared itself as the era of mobile first, in other words when sending SMS becomes more efficient than using any other communication channel. Indeed, in 5 years the number of mobile users has increased by 2.7 with more than 78% of French people equipped with a smartphone (MMA year book).

Communicating with your patients
Limit missed appointments
An appointment made weeks and sometimes months in advance, in the case of specialists, may be forgotten by the patient. These missed appointments mean a missed opportunity for the patient as well paraguay whatsapp list as wasted time and money for healthcare professionals. Sending a reminder by SMS the day before a medical appointment is particularly effective. It is a service appreciated by patients and its cost remains very low.
Remind patients to take medication
Sending SMS messages to your patients can be a means used in post-appointment or post-operation follow-up procedures. It allows you to support your patients in taking medication via SMS by sending them, when necessary, reminders for their medication and to be able to schedule another appointment or a change of treatment if they are not satisfied.
Communicating with your employees
Staff scheduling management
Organizing replacements, on-call shifts and overtime in the various departments of hospitals and clinics can quickly become complex. SMS allows you to communicate with all staff via a sending that takes 2 minutes between the creation and reception of the message. This reduces the time spent working on schedules. It is also possible to receive responses from staff who can provide on-call duty or a last-minute replacement.
Informing staff
It can be difficult to arrange training days, meetings or to circulate updates between different departments, especially in large hospitals. SMS can therefore be very useful in transmitting information internally but also to nomadic teams often in the field. You can send them directly the addresses of their different visits and indicate the reason for the patient's call.