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The Renewed Case for the Strategic Investment in IT

Posted: Sat Dec 28, 2024 10:46 am
by Reddi2
Ever since GenAI burst onto the scene, the CIOs on IDC’s CIO Executive Council have threaded through all gatherings and conversations. CIOs are actively engaged in proofs-of-concept, exploring build versus buy options, and working on updated governance – standard fare for addressing emerging and new technologies. AI and GenAI aren’t your grandfather’s emerging technology. Everything from business models, customer behavior, employee productivity, and critical skills for the workforce is rapidly changing. CIOs keep raising one key question: “How does their company view the strategic role of IT in the age of AI?”

Executive Council CIOs are experiencing a spectrum of IT roles in the age of AI. Some have benefited from a consolidation of scope & responsibility under their remit. Other CIOs are experiencing their role being relegated to “running the utility” and aspects of technology leadership dispersed amongst other “C’s” including a new Chief AI Officer, Chief Digital Officer, and Chief Technology Officer. Regardless of the current state, Executive Council CIOs along with IDC analysts agree that the current technology and risk environment is a gift to bolster making the case to the C-Suite and Board of Directors of the strategic importance of IT. Here are the top 3 “gifts”.

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