Accomplished independent freight agents spend some time each day checking on load progress and updating their records. Then, they send updates about that progress to their clients. They also check in with their clients regularly, getting to know them even when they're not currently working on a project for them. When you get to know your clients this way, you'll build customer loyalty, which creates long-term business success.
It's great to have a few big clients, but don't let yourself get too comfortable. Even when you build long-term client relationships, things happen. When your clients experience setbacks, they may ship fewer loads. Neither you nor your clients can control the ups and downs of the freight business. Successful freight agents understand this possibility, and they always have a backup plan.
That's why you should look for new clients even when your business germany phone number format has reached a comfortable place. Ask current customers for referrals, and keep up with the industry as a whole. This way, you can maintain consistency even when business gets rocky and unpredictable.
They Don't Mistake "Independent" for "Unsupported"
When you become an independent freight agent, you'll gain a level of freedom that you can't get by working for a specific broker. Suddenly, you'll have an entire range of possibilities and options. It's one of the biggest reasons why agents take the independent route.
That said, independence also comes with a host of challenges, and when those challenges happen, you'll want an excellent team on your side. Accomplished freight agents know that just because they're independent doesn't mean that they have to do everything alone. When challenges happen, they maintain their success by having a solid team to help them work through those challenges.
You can develop your team by choosing a good independent freight agency program. This way, you'll maintain your independence while getting the support you need when you need it. Choose a program with plenty of shipping options, excellent leadership, and lots of resources. The more solid your team, the easier it will be for you to handle challenges and setbacks.
Your freight agent business matters. It can increase your income, let you set your schedule, and help you build the life you want to live. That's why it's crucial for you to help your business thrive. By staying or