leave the mProfi platform and go to the Orthodontics taiwan telegram program settings. In the Communication section, you can enable SMS communication with patients, after selecting which you should paste the previously copied token into the appropriate place and fill in the rest of the data.
That's it! Then, in the visit preview in the calendar, you can immediately verify the status of the notification message, for example, whether it is ready to be sent or already delivered.
The SMS notification functionality about an upcoming visit is a 21st century solution that will certainly be appreciated by clients of modern orthodontic practices. Its implementation is a great way to solve the annoying problem of skipped visits . Similar functions also work great in many other industries, including hotels, administration and gastronomy.
The database of mobile numbers provided by the Organizer will be verified in terms of RBM availability for each recipient, as not every device supports this communication standard yet.
If it turns out that some recipients will not be able to receive the RCS message, supplementary campaigns will be prepared for them (depending on needs – SMS or MMS) , thanks to which they will also receive the message, although in a slightly different form.
How is the RCS campaign being implemented?
The first step to a fast, efficient and effective RCS campaign is to contact an mProfi representative . Campaign details, including the day and time of sending the message, are always individually agreed with the client.
The campaign initiator is responsible for preparing the previously described elements, i.e. the BOT definition, message content and elements of the dialogue with the end user (action buttons, automat