Comprehensive customer information management
Posted: Sun Dec 22, 2024 9:04 am
How does Maoheng Odoo Foreign Trade Edition help you prevent the loss of foreign trade customers?
After understanding the core of the problem, the next step is how to solve these problems. In view of the above three important reasons for customer churn, Maoheng Odoo Foreign Trade Special Edition will greatly reduce the possibility of customer churn through comprehensive customer information management, powerful order progress management and sales assistant reminder functions.
1.
Maoheng Odoo Foreign Trade Edition supports the continuous improvement of customer information and helps to establish a complete customer view. This includes basic customer information and customer-related data, such as contact and relationship structure diagrams, questionnaires, action records, sales opportunities uk phone numbers list and quotations, and historical orders. This ensures that even if a salesperson leaves, the company can follow up seamlessly and continuously through detailed customer information, and no longer worry about customer loss due to inadequate employee handover.
2. Full service process
Maoheng Odoo Foreign Trade Edition can create multiple different types of order status for each customer, and use solidified, automated workflows to provide customers with efficient and standardized services. It supports timely updates of order status to follow up on the execution of work, thereby improving work efficiency and customer satisfaction. Through these functions, Maoheng Odoo Foreign Trade Edition can help companies establish closer ties with customers, achieve continuous follow-up, and thus enhance customer loyalty and promote continuous customer consumption.
After understanding the core of the problem, the next step is how to solve these problems. In view of the above three important reasons for customer churn, Maoheng Odoo Foreign Trade Special Edition will greatly reduce the possibility of customer churn through comprehensive customer information management, powerful order progress management and sales assistant reminder functions.
1.
Maoheng Odoo Foreign Trade Edition supports the continuous improvement of customer information and helps to establish a complete customer view. This includes basic customer information and customer-related data, such as contact and relationship structure diagrams, questionnaires, action records, sales opportunities uk phone numbers list and quotations, and historical orders. This ensures that even if a salesperson leaves, the company can follow up seamlessly and continuously through detailed customer information, and no longer worry about customer loss due to inadequate employee handover.
2. Full service process
Maoheng Odoo Foreign Trade Edition can create multiple different types of order status for each customer, and use solidified, automated workflows to provide customers with efficient and standardized services. It supports timely updates of order status to follow up on the execution of work, thereby improving work efficiency and customer satisfaction. Through these functions, Maoheng Odoo Foreign Trade Edition can help companies establish closer ties with customers, achieve continuous follow-up, and thus enhance customer loyalty and promote continuous customer consumption.