The use of chatbots is a competitive advantage, because it allows you to help your customers regardless of the time or day.
As we always say here, it works 24/7 and can be configured to suit your needs. Whether you are a large company or a small office, you can benefit from it.
It is worth remembering that it does not replace human integration, but country code philippines list provides guidance and greater agility in initial service.
A chatbot is nothing more than a program that offers support to your customers according to the settings you make on it.
The main advantages we see are:
Scheduling meetings;
Sending reports on processes;
Company opening hours;
Notice of days off or holidays;
Queries regarding the progress of processes;
Agility to resolve simple issues;
Qualify leads;
Another point that favors the use of this technology is the agility in sending instant responses and directing the customer to the area responsible for that query.
Let's suppose that you work only focusing on some areas of law, for example:
Criminal law;
Tax;
Civil;
Work processes;
Administrative;
Public;
If the user types 6, you already know what the topic is and can respond to the request or forward it to the person in charge.
With digisac, you can register different users and separate them by department. Your process will be more organized after including a chatbot, and your customer will be served quickly and objectively.
Advantages of chatbots for law firms
Scheduling meetings
We can synchronize the bot with a calendar, from which you can make available times for service to your customers.
We will cover each topic in more detail below
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