Sprout Social’s Facebook management features, including Note History.

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2. Brand24
Brand24 is an AI-powered social listening tool that tracks mentions across social media,
news, blogs, videos, forums, podcasts, iran business email list reviews‌ and more. Its Facebook integration allows brands to track public mentions like posts, comments and reviews. It also has customized alerts to help users respond to mentions quickly. Beyond monitoring, it also has reach and sentiment analysis, competitive analysis reports and personalized recommendations with its AI-Brand Assistant tool.

Brand24’s social media monitoring features, including mentions, reach and sentiment analysis.

3. Hootsuite
Hootsuite is a social media management tool that provides scheduling, content creation, analytics and social listening capabilities. Users can create feeds to monitor keywords, hashtags and all public Facebook updates. They can also create these feeds to monitor their accounts based on a theme or activity. Plus, like Sprout, their social media inbox lets you respond to comments and DMs in one place.

Hootsuite’s Facebook analytics features showing Mention Volume Over Time, Total Mentions and Mention Volume by Day of the Week and Hour.

4. Buffer
Buffer has a unified dashboard where you can see all your unanswered comments from across your social media channels in one place. It highlights the most important comments and informs you if the post has questions, negative sentiment or comments about a purchase. Their keyboard hotkey and smart emoji features also help users quickly respond to messages and engage with their audience.

Buffer’s social media engagement features, such as replies, comment navigation, comment dismissal and smart emojis.