Finally, it should be noted that even if the CAD and the INAD Guidelines allow for the possibility of electing a qualified certified electronic delivery service, in practice this is not yet possible. In fact, on the one hand, to date there are still no qualified providers in Italy for the provision of this type of service; on the other, the Agency for Digital Italy will have to clarify how it will be possible (operationally speaking) for a citizen to elect a digital domicile using a qualified certified electronic delivery service, and how interaction with the Index and other delivery services will be guaranteed.
The activation of INAD represents an important milestone in the digitalization of the country and of communications between Public Administration and citizens. At the same time, it is not a point of arrival but a step in a more complex germany whatsapp resource path, in which some knots still remain to be untied.
Can companies access INAD?
As we have seen above, Public Administrations can use the index for their communications from 6 July 2023.
As we have mentioned, anyone can consult INAD; however, there are some elements that still make it impractical for private companies to use INAD to send communications to their customers and users.
One of these aspects is that to date companies cannot yet use the APIs for the consultation and mass retrieval of digital addresses from INAD. In fact, these APIs are currently available only for public administrations and public service managers. For companies, as well as for individuals, the consultation of INAD is only possible in a timely manner, through the tax code of the person receiving the communication. The consultation, in this way, translates into a task to be carried out manually and in a repetitive and expensive way, in the absence of tools capable of automating it and guaranteeing its efficiency.