To answer this, it is crucial to effectively qualify and segment your CRM. Indeed, a well-organized database allows you to better understand and target the various expectations of your customers, which is essential for an effective approach. By qualifying customer data, you can collect relevant information such as needs, preferences, purchasing behaviors and interaction histories. This information is essential to maintain a quality relationship with your customers.
Customer relations also involve small attentions towards your customers. Small certainly, but which are of great importance to your customers.

Like Global D , you can send your new customers advice on how to use your products to show your commitment and establish a real relationship of trust!
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