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A voicebot is a conversational agent that uses artificial intelligence and natural language understanding (NLU) to interpret the intent and meaning of the other person's speech. This technology is often referred to as "conversational IVR" (interactive voice response).

In other words, conversational ...

To overcome these challenges, it is important to have a comprehensive customer engagement strategy in place. This strategy helps manage, analyze, and optimize the customer journey, from marketing to sales to customer service.

The Key Steps of a Complete Journey:

Connect Systems: Integrate your ...

n Amazon page gives you access to the torrent of traffic that accesses the world's most popular retail platform every second. This is the opportunity that the Amazon Influencer Program offers you , although it is not its only advantage. In the following lines I explain what the Amazon program for ...

Do you want to know if your Inbound Marketing strategy is working? Are you not sure which aspects you should analyze to get the most out of it? Well, you are in the right place at the right time.

In this article we are going to talk about how to carry out a digital marketing audit applied to your ...